Sacramento Property Management

Sacramento Property Management Blog

5 Benefits of Having a Tenant Portal for Your Property

Alexandra Goldthwaite - Tuesday, June 29, 2021
Property Management Blog

If you are a property manager, you may find that communicating with your tenants isn't always easy. Clients often bombard you with inquiries or complaints about the inspection schedule. These problems make communicating difficult.

There are ways, however, to simplify your communication and make it more efficient. A tenant portal could be the perfect tool for this.

These platforms allow you and your clients to communicate through their online services. Moreover, they also allow your clients more open access to their tenant data. 

If you're interested in learning more, read on! We've compiled the top five reasons why you should install tenant portals today.

1. Streamline Your Property Management Company By Saving Paper

If you run a property management company, you spend a lot of time and money on organizing documents. These documents include receipts, invoices, statements, and other documents. All these cost money to print and produce.

You can move towards a more paper-free environment by switching to tenant portals. With these portals, you can digitally organize documents in much more accessible ways for your company and clients.

2. A Tenant Portal Gives Tenants Access To Information

Tenant portals provide benefits to all parties involved with the property. But, they're called tenant portals for a reason. These portals offer greater accessibility to tenants seeking to organize their information.

However, they also allow tenants to perform other tasks. These include creating maintenance requests, accepting scheduled inspections, and creating tenancy ledgers. Tenants can also reschedule inspections if the current time doesn't work for them.

3. They Can Also Be Owner Portals

While tenant portals benefit tenants, in particular, they also have advantages for property owners. Owners can perform several critical tasks through portals.

These tasks include things like creating maintenance requests or approving maintenance work. They can also choose a quote and view the entire rental history of their properties. 

4. Increased Communication

Like other online portal systems, tenant portals include a direct messaging system that all parties can utilize. However, this communication usually occurs between the property manager and the tenant. 

These messages function like conversations rather than emails. You don't have to waste time tracking down messages from a week ago with these systems.

Furthermore, the portal sends documents like invoices through messages and email notifications. This way, the chances of somebody missing a message become vastly minimized.

5. Accessible At Any Time

Tenant portals remain accessible at all times of day, seven days a week. No matter what information you need, you can access or request it at a time that's convenient for you.

Check Out Our Tenant Portal

A tenant portal is a helpful asset in our digital age. Its streamlined processes make communication far more convenient. This communication benefits all parties involved with the property.

If a tenant portal seems like the tool you need, check out our portal today! Our portal services provide all the standard benefits a Sacramento company would need. They allow our clients ease of access and straightforward communication.